Privacy Policy
Last updated: 9/21/2025
1. Introduction
At Mana Labs Inc. ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 3D printing marketplace platform.
By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information:
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely by Stripe)
- Government ID for seller verification
Technical Information:
- 3D model files and project specifications
- Device information and IP address
- Usage data and platform interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
Service Provision: To facilitate 3D printing transactions between buyers and sellers, process payments, and provide customer support.
Account Management: To create and manage user accounts, verify identities, and maintain platform security.
Communication: To send service-related notifications, project updates, and marketing communications (with your consent).
Platform Improvement: To analyze usage patterns, improve our services, and develop new features.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Data Security
Encryption: We use industry-standard encryption to protect data in transit and at rest.
Payment Security: All payment information is processed securely by Stripe and is not stored on our servers.
Access Controls: We implement strict access controls and regularly audit our security practices.
Data Retention: We retain personal information only as long as necessary to provide our services and comply with legal obligations.
5. Your Privacy Rights
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
Portability: You can request a copy of your data in a structured, machine-readable format.
Opt-out: You can opt out of marketing communications at any time.
Privacy Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@manalabs3d.com
Address: ManaLabs Inc., Innovation District (Conceptual)