Privacy Policy

DesignMana (MANALABS3D) — Privacy Policy Effective Date: October 10, 2025 Last Updated: October 10, 2025 1. Introduction Welcome to DesignMana, operated by MANALABS3D, Inc. ("DesignMana," "MANA," "we," "our," or "us"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our platform at www.designmana.com (the "Platform"). This Privacy Policy is incorporated into and forms part of our Terms of Service. BY USING DESIGNMANA, YOU EXPRESSLY CONSENT TO THE COLLECTION, USE, DISCLOSURE, AND STORAGE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. If you do not agree, you must immediately cease using the Platform. Contact Information: Email: privacy@designmana.com Website: www.designmana.com Terms of Service: www.designmana.com/terms 2. Information We Collect 2.1 Information You Provide Directly Account Registration Information: Full legal name Email address Username and password Date of birth (to verify age 18+) Phone number Business name and tax identification number (EIN, SSN, or VAT number) Government-issued identification documents (driver's license, passport) Business licenses or professional certifications Bank account or payment information Billing and shipping addresses Content and Files: 3D design files (STL, OBJ, STEP, CAD, and other formats) Images, descriptions, and specifications for Jobs Communications with other users through platform messaging Customer support communications Dispute information and evidence (photos, documents, messages) Transaction Information: Bid amounts and pricing information Order history and transaction details Payment method information (processed by third-party payment processors) Shipping and delivery information Ratings, reviews, and feedback Tax and Compliance Information: W-9 or W-8BEN forms Tax identification numbers Proof of insurance documentation Export compliance certifications 2.2 Information Collected Automatically Device and Usage Information: IP address and approximate geographic location Browser type and version Operating system Device identifiers (MAC address, mobile device ID) Pages viewed and features accessed Time spent on pages Clickstream data Referring and exit pages Search queries on the Platform Cookies and Tracking Technologies: Session cookies (required for platform functionality) Persistent cookies (for preferences and authentication) Analytics cookies (Google Analytics, Mixpanel, or similar) Advertising cookies (for retargeting and ad measurement) Web beacons and pixel tags Local storage and cache data Technical and Security Information: Login timestamps and authentication logs Failed login attempts Account activity and access history Security event logs File upload/download metadata System error reports and crash logs 2.3 Information from Third Parties Payment Processors: Stripe, PayPal, or other payment providers share transaction data, payment method details, and fraud risk assessments Identity Verification Services: Third-party KYC (Know Your Customer) providers may share identity verification results, background check data, and fraud risk scores Social Media and Third-Party Logins: If you connect social media accounts, we may receive profile information, email addresses, and contact lists Public Sources: Business registry information Professional licensing databases Publicly available social media profiles Government watchlists and sanctions screening data Other Users: Information about you shared by other users in disputes, reviews, or reports 3. How We Use Your Information 3.1 Platform Operations and Services We use your information to: Create and manage your account Facilitate transactions between Creators, Makers, and Designers Process payments and distribute royalties Host and deliver design files Provide customer support Send transactional emails and notifications Verify identity and prevent fraud Enforce our Terms of Service and policies Resolve disputes between users Improve platform functionality and user experience 3.2 Legal and Compliance Purposes We use your information to: Comply with tax reporting obligations (IRS Forms 1099-NEC, etc.) Conduct export control and OFAC sanctions screening Respond to legal process (subpoenas, court orders, warrants) Cooperate with law enforcement investigations Investigate prohibited content and Terms violations Defend against legal claims and litigation Maintain records for audit and regulatory purposes 3.3 Security and Fraud Prevention We use your information to: Detect and prevent fraudulent transactions Monitor for suspicious activity and security threats Scan uploaded files for malware and prohibited content Authenticate user identity and prevent unauthorized access Investigate data breaches and security incidents Block users from sanctioned countries or restricted parties lists 3.4 Marketing and Communications (Optional) With your consent (where required by law), we may: Send promotional emails about new features, designs, or offers Display personalized advertising on and off the Platform Conduct surveys and request feedback Share news, updates, and industry insights You can opt out of marketing communications at any time by clicking "Unsubscribe" in emails or adjusting your account preferences. 3.5 Analytics and Improvement We use your information to: Analyze platform usage patterns and trends Conduct A/B testing of features Generate aggregated, anonymized statistics Train machine learning models for content moderation Improve search algorithms and recommendations Develop new features and services (… full content continues …) 27. Effective Date and Version History Current Version: 1.0 Effective Date: October 10, 2025 Last Updated: October 10, 2025 Version History: Version 1.0 (October 10, 2025): Initial Privacy Policy published