Terms of Service

Last updated: 9/21/2025

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1. Introduction

Welcome to Mana, a 3D printing marketplace platform operated by Mana Labs Inc. ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, mobile application, and services (collectively, the "Service") operated by Mana Labs Inc.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. User Accounts

Account Creation: You must create an account to use certain features of our Service. You are responsible for maintaining the confidentiality of your account credentials.

Buyer Accounts: Buyers may upload 3D models, request printing services, and make payments through our platform.

Seller Accounts: Sellers may offer 3D printing services, register equipment, and receive payments through Stripe Connect.

Account Verification: We may require identity verification, including phone number verification and government ID upload for sellers.

3. Platform Rules

Prohibited Content: Users may not upload, share, or request printing of content that is illegal, harmful, threatening, abusive, defamatory, or infringes on intellectual property rights.

Quality Standards: Sellers must maintain high-quality printing standards and communicate clearly with buyers about project requirements and timelines.

Payment Terms: All payments are processed through Stripe. Buyers agree to pay for completed work, and sellers agree to deliver work as specified.

Dispute Resolution: We provide a dispute resolution process for issues between buyers and sellers, but we are not responsible for the outcome of transactions.

4. Liability and Disclaimers

Service Availability: We strive to maintain service availability but do not guarantee uninterrupted access to the platform.

Third-Party Services: We use third-party services including Stripe for payments. Your use of these services is subject to their respective terms.

Limitation of Liability: To the maximum extent permitted by law, Mana Labs Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Manufacturing Liability: Sellers are responsible for the quality and safety of their printed products. Mana Labs Inc. is not liable for defects or issues with printed items.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Email: legal@manalabs3d.com

Address: ManaLabs Inc., Innovation District (Conceptual)